Nothing on this website or provided through our services constitutes medical advice, diagnosis, or treatment. All content is for informational purposes only. Always seek the advice of a qualified physician regarding any medical questions or conditions.
Use of our services does not create a doctor-patient relationship between you and Arbitra (Doctors Inc.) or any of its employees.
Healthcare standards, regulations, and practices in Japan may differ from those in the United States. Arbitra (Doctors Inc.) does not warrant that the level of care provided by Japanese healthcare providers will meet any particular standard.
Medical treatment abroad involves risks including travel-related health risks, post-operative care limitations upon return to the US, and differences in follow-up care availability.
Insurance: Treatment received abroad is typically not covered by US health insurance. You are responsible for all medical costs associated with treatment.
Emergencies: Arbitra (Doctors Inc.) does not provide emergency medical services. Our coordination services are for planned, non-emergency procedures only. In an emergency, call 911.
All cost estimates are based on information available at the time of inquiry and are subject to change. Final costs are confirmed directly with the treating healthcare provider. Arbitra (Doctors Inc.) does not guarantee pricing.
Savings comparisons are based on publicly available average US healthcare costs and may not reflect your specific situation, insurance coverage, or regional pricing. Individual results will vary.
Arbitra (Doctors Inc.) does not guarantee any specific medical outcomes, treatment results, recovery timelines, or satisfaction with care received from partner providers. Medical outcomes depend on many factors outside our control.
Japanese healthcare providers in our network are independent third parties. We conduct reasonable due diligence in partner selection but cannot guarantee provider performance.
Our partner hospitals and physicians in Japan are independent third parties. Arbitra does not direct, supervise, or control their medical decisions, diagnoses, or treatment plans. While we conduct due diligence in selecting our partners, we are not responsible for the clinical outcomes of their services.
Arbitra coordinates planned, non-emergency medical procedures only. Emergency medical services are not within the scope of our coordination service. All partner hospitals are independently operated and maintain their own emergency response protocols as a condition of our partnership. Patient safety readiness is a material criterion in our provider selection process.
In the event of a medical emergency in Japan, contact 119 or proceed to the nearest emergency facility. In the United States, contact 911. Your assigned coordinator will remain available as a communication liaison between you and the treating facility should an unexpected situation arise.
Some US states regulate medical referral services. If you are located in a regulated state, additional terms may apply. Arbitra (Doctors Inc.) will not make referrals where prohibited by applicable state law. Consult with legal counsel regarding state-specific requirements.
Arbitra (Doctors Inc.) is not a Covered Entity under HIPAA. However, we treat all health information you share with us as strictly confidential and use it only for the purpose of facilitating your care coordination request.
Legal questions? Please visit our Contact page.